Last updated: October 2026
This Privacy Policy apply to your use of online1.uk and to the courses, training, and learning materials supplied by London Strategic Nexus (“we”, “us”, or “our”). collects and uses personal information when you visit our website, enquire about a course, register for one, or take part in our training.
By using our website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with it, please do not use our website.
Who is responsible for your information?
The organisation responsible for your personal information is:
London Strategic Nexus Ltd
Email: support@online1.uk
Website: www.online1.uk
For privacy questions or requests, contact us using the details above or through our [Contact Us page]
Information we collect
Depending on how you interact with us, we may collect:
- Your name and contact details, such as your email address.
- Information you provide in an enquiry or contact form.
- Course details, including the course you register for and relevant administrative records.
- Communications between you and us about your enquiry or course.
- Payment and transaction information returned to us by Stripe, such as payment status, transaction reference, name, and email address.
- Information generated through course delivery, such as attendance or participation details, where applicable.
- Website and cookie information, as described in our [Cookie Policy].
Please do not send sensitive personal information through our forms.
How and why we use your information
We use personal information to:
- Respond to enquiries and support requests.
- Manage course registrations and payments.
- Send joining instructions, schedules, course materials, timetable changes, and other essential course notices.
- Deliver and administer our training, including through online platforms where relevant.
- Maintain our records, improve our services and website, and protect the security of our systems.
- Meet legal obligations and handle legal claims where necessary.
We use course administration messages to provide the service you have requested. If we send marketing, we will explain how to opt out in the message.
Payments
Payments are processed by Stripe. We do not receive or store your full debit or credit card number or security code. Stripe may provide us with limited transaction information, such as your name, email address, payment status, and transaction reference, so we can administer your booking and accounts.
Stripe handles payment information under its own privacy terms. See Stripe’s Privacy Policy.
Online course delivery
We may use Zoom or another online platform to deliver courses. Depending on how a course is run, the platform may process information such as your name, email address, meeting participation, messages, or technical details.
Where sessions are recorded, recordings will normally be limited to the shared presentation screen and course content.
The platform provider may process information under its own privacy terms. We will provide relevant joining instructions before the course.
Who we share information with
We may share relevant information with service providers that help us operate our website and courses, including:
- Stripe, for payment processing.
- Zoom or another course platform, for online delivery.
- IONOS, for website hosting.
- WordPress and its authorised plugins, for website management and functionality
These providers, and any other third-party service providers we engage, may process personal information only to the extent necessary to provide services to us and are subject to their own contractual and legal obligations. We may also disclose information if required by law or where necessary to establish, exercise, or defend legal claims.
How long we keep information
We keep personal information only for as long as we need it for the purposes described in this policy, including to provide courses, respond to enquiries, meet legal obligations, and resolve disputes.
When information is no longer needed, we securely delete it or anonymise it.
Cookies
Our website uses cookies to improve user experience and website functionality.
For further information, please see our Cookie Policy.
Keeping information secure
We use appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, or alteration. No method of sending or storing information is completely secure, but we work to protect the information we hold.
Your rights
Subject to applicable data protection laws, you may request:
- Access to your personal information
- Correction of inaccurate information
- Deletion of personal information, where applicable
- Withdrawal of consent where processing is based on consent
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your personal information has been handled unlawfully.
Contact Us
If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us via our Contact Us page or by email at support@online1.uk.